Iga Reviews

Iga has an overall rating of 3.6 based on 45 reviews. Customer feedback on Iga is mixed.

3.6/5.0

45 reviews

5 Stars

9

4 Stars

9

3 Stars

7

2 Stars

6

1 Star

1

All Iga Reviews (45)
priscillaseaberry2540
May 30, 2026
"Works fine once you figure it out"
The search feature is actually helpful, which is good because the navigation takes a little patience to get used to. Once I poked around for a bit, I was able to find what I needed without too much trouble.
AnnetteMcneal
May 25, 2026
"Payment was a pain"
Tried to pay twice, both failed. It finally went through later, but it was slow and annoying
williamtaylor0307
May 20, 2026
"Checkout was super quick tbh"
Used iga.net today and the checkout was way faster than I thought it’d be. I added my stuff, paid, and was done in like a minute or two. No weird extra steps or the page freezing up, which was nice. Simple exprience overall, no complaints.
hello_joyce078
May 11, 2026
"Super helpful staff"
I ran into a small issue with my order and wasn’t sure how much of a hassle it would be. But the staff got back to me really quickly and were genuinely nice about it. They explained everything in a simple way, which I appreciated, and the whole situation ended up being way easier than I expected.
ralph_Hostetter79
May 11, 2026
"Fair price, easy choice"
I’ll be honest, I made a quick call on iga.net because I didn’t want to spend too much, and my first impression was that the price actually made sense. It didn’t feel like I was getting pushed into paying for extras I’d never use.
Setup was simple enough and everything worked the way I needed it to. It’s not some super fancy option, but for the money, I’m happy with it. My snap judgment ended up being right: it does the job.
joseph1994
May 10, 2026
"Substitutions were mostly okay"
I ordered groceries and a few things ended up getting swapped, which always makes me a little nervous because I like knowing I’ll get something close to what I picked. Thankfully, most of the replacements made sense and nothing felt random or weird. One brand wasn’t really what I would’ve chosen myself, but it was still fine. Overall it went smoothly, and I felt reassured that they were at least paying attention to the substitutions.
jackson_Roland04
May 04, 2026
"Signing Up Was Shockingly Smooth"
I signed up for my account quickly, nothing went terribly wrong, which felt like a small miracle in itself. So far, no major disasters to report.
DavidSaylor_26
April 26, 2026
"Super easy to use"
I hopped on IGA a few times my first thought was, “Oh nice, this is simple.” The pages loaded without any hassle, and I found what I needed quickly without bouncing around a bunch of menus. Nothing felt confusing or frustrating. It was just a smooth, easy site to use, and I’d definitely use it again.
JohnCharlton_68
April 25, 2026
"Freshness felt hit or miss"
I ordered from iga.net and some of the groceries were totally fine, but the produce was disappointing. The lettuce already had brown edges when it arrived, and the berries turned mushy by the next day. This isn’t the first time it’s happened either. I like how convenient the service is, especially when I’m pressed for time and feel like I have to get groceries sorted quickly, but the freshness really needs to be more consistent.
Cyndi-balagtas
April 21, 2026
"Pretty decent online order, but not perfect 🙂"
I ordered groceries through IGA and overall it was okay. The site was easy to use, which I appreciated, but a few things I wanted were out of stock and my pickup ended up being a little later than expected 😕 Nothing terrible, just one of those experiences that worked fine but could definitely be smoother.
SOTO
April 19, 2026
"I order from iga.net once in a while..."
I order from iga.net once in a while for groceries, and overall it’s been okay. The food usually shows up and everything is packed decently, and the drivers have been friendly enough. The main issue is the delivery window. A few times my order arrived later than expected, and I ended up just sitting around waiting. It’s not terrible, but after it happens more than once, you start to lose a bit of confidence that it’ll actually arrive when they say it will. I’d use it more if the timing felt more dependable.
GILLIARD
April 15, 2026
"The pickup option is definitely convenient, but it..."
The pickup option is definitely convenient, but it does run late sometimes. Not a huge deal, haha, just something to keep in mind if you're on a tight schedule.
HerbertHoff
April 13, 2026
"I shop at iga often, and I’ll..."
I shop at iga often, and I’ll give them credit, the store is usually really clean. The floors are kept up, shelves are tidy, and the produce section doesn’t feel picked over or messy like some other places. Even when it’s busy, it still seems well looked after. That said, I did feel a bit misled by some pricing/signage recently, which took away from the experience. The store itself is nice, but I wish things were a little clearer.
judy_Day89
April 05, 2026
"Good deals, just wish the site was a little faster"
I mostly use iga.net before I head out for groceries, just to see what loyalty offers are sitting there and what’s worth grabbing that week. The points stuff is easy enough to find, and the weekly deals are usually right where I expect them to be, which is nice because I’m usually making a list half-paying attention to something else. I also like that it remembers my card, because one less thing to search for is always appreciated.
The only thing that bugs me a bit is that it can be slow on my phone, especially when I’m trying to load coupons. It’s not the end of the world or anything, but if I’m already in the store and trying to check something quickly, that little delay feels way more annoying than it probably should.

Overall though, I do like the program and I’ve definitely saved money using it. The deals are good, the points add up, and it’s become part of my grocery routine without much effort. If the app or site ran a bit smoother, I’d probably give it 5 stars.
Harriet.collett
April 04, 2026
"Customer service took too long"
I was disappointed with the customer service. It felt like I was waiting around for a while, and when I finally got help, it didn’t really feel like they solved much. I know things can get busy, but the whole experience left me feeling a bit ignored.
CREECH
April 03, 2026
"Pretty easy store to get around"
I’d say the store is easy to navigate overall. The aisles are laid out in a way that mostly makes sense, and I can usually find things like bread, produce, and frozen items without feeling like I’m wandering around forever.

It’s not a huge store, which seems to help. The signs are clear enough, and the checkout area usually doesn’t feel too crowded or cramped. Overall, it’s a simple layout that makes quick shopping fairly painless
michael-Robinson
March 29, 2026
"Pretty good mix of stuff"
There’s a bunch of stuff to pick from, so yeah, easy to find something you like.
hello_julie059
March 28, 2026
"Slow replies and a weird feeling about extra fees"
I had a frustrating time trying to get a response from management. They took forever to get back to me, and when they finally did, it felt kind of dismissive, like they just wanted to brush me off. It also left me wondering if there were extra fees or charges they weren’t being totally upfront about, which didn’t help my confidence at all.
adrienne.Double
March 26, 2026
"I checked iga.net before heading out because I..."
I checked iga.net before heading out because I didn’t want to waste my time, but of course the hours listed didn’t match the actual store hours. I ended up making the trip for nothing and had to come back the next day, which was really frustrating. The site itself is fine, but the opening hours need to be clearer so people like me don’t get stuck dealing with the inconvenience...
rebecca1998
March 23, 2026
"Friendly staff and worth sticking with"
I’ve used IGA a few times now, and the staff have been really friendly each time. I’m always a bit cautious because I hate wasting time or feeling like I’ve made the wrong choice, but they answered my questions without making it seem like a bother. It wasn’t always the fastest process, but they were polite, easy to talk to, and that made a big difference. Overall, I’d say it was a good experience

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